Privacy Policy

Last updated:

Information We Collect

We collect information that you provide directly to us when you use our website, including when you contact us through our contact form, place orders, or communicate with us. This information may include:

  • Name and contact information such as email address
  • Messages and communications you send to us
  • Information about your preferences and interests
  • Technical information such as IP address, browser type, and device information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill your orders
  • Send you information about our products and services
  • Improve our website and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

Legal Bases for Processing (GDPR)

Under the General Data Protection Regulation, we process your personal data based on the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: To fulfill our contractual obligations to you
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: For our legitimate business interests, such as improving our services

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your explicit consent

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erasure of your personal data
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Third-Party Services

Our website uses various third-party services that may collect information about you:

  • Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
  • Google Ads Remarketing: Enables us to show relevant ads to visitors who have previously visited our website
  • Google Analytics: Helps us understand how visitors use our website
  • Google Maps API: Provides mapping functionality if used on our website

These services have their own privacy policies, and we encourage you to review them.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Exclusivecollect
Jubilee House, Caxton Rd, Carlisle CA2 7NS, GB
Phone: +44 12 2858 4141
Email: admin@exclusivecollect.world